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Re: touchpad doesnt work !

May 2, 2019, 5:37 pm
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,

 

As you have diagnosed, this to be a possible hardware failure. It would be difficult to say which part is faulty. 

 

I would personally suggest the best option would be to send in the unit for repair and in the service center the engineer would be able to find the actual problem and help you in replacing the part.

 

Please follow the link from the previous post to contact our tech support team.

 

I'm sure they should be able to go ahead and address your issue. 

 

Let me know if you need any further assistance. I'll be more than happy to help you 

 

Take care and have a great day ahead!

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Re: touchpad doesnt work !

May 2, 2019, 5:44 pm
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Hmmmm .  I live in Libya there no HP center here sir 

I followed the link there alot of choices , which one I choose ? 

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Notebook can't boot from the SSD

May 2, 2019, 7:41 pm
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Recently I've decided to upgrade a storage of my parents' Compaq Presario CQ56-103ER laptop by changing of its native HDD drive by SSD one. The change was successful and performance of this old laptop increased. In addition, I wanted to continue of using HDD of this laptop as an additional storage so I've purchased an optibay to install the HDD instead of ODD which is almost not used. After installation of optibay with the HDD I've got a problem that the laptop can't boot (the boot process stops right after the POST, just a blank screen with the blinking cursor in the top left corner) from SSD. I can boot my laptop only through the boot menu by pressing the F9 key during the POST and choosing "Notebook Hard Drive" option. In this case it normally starts an OS from the SSD. I haven't any OSes on the HDD. I changed boot devices order in the BIOS, but it didn't help. Also I disabled boot from CD/DVD in the BIOS. Than I changed positions of jumper on the optibay , but with no results too. Later I' ve noticed that the HDD being connected to the ODD SATA port has "System drive" state and SSD (the laptop main drive) hasn't. How can I interchange drives state for normal boot? Is it possible without interchanging drives physically?

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Brand new hp laptop, hard drive already having issues?

May 2, 2019, 8:58 pm
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This just started happening today, every time the hard drive spins down there's an odd noise. https://www.youtube.com/watch?v=cNdAB2ADqZY  Is this a sign of hard drive failure or just vibration

 

If so, then it's a good thing I got a warranty....

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Re: HP stream 11 laptop won’t start!

May 2, 2019, 8:41 pm
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Yes! When I hold power button down for 10 secs or so the screen will flash and I know that the screen isnt the problem. The power button comes on and so does the power and charging lights. It sounds like it is in sleep mode? But no combo of keys seems to wake it!

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Can i upgrade my hp pavilion 15-p028tx to ssd?

May 2, 2019, 8:45 pm
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can someone guide me through. thank you

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Re: Pavilion 15 Low CPU Performance When Plugged In

May 2, 2019, 9:33 pm
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Specter X360 - 90B - Fan causing overheating (similar replacement done before)

May 2, 2019, 9:37 pm
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Very recently as soon as I initiated the boot up on my laptop the systems warning  "90B - Fan causing overheating" showed up.

This has happend to me previously on the same device as well but then my laptop was covered under warranty and they replaced the fan which was causing trouble. During that event I could geniuenly hear the fan make unusual racketing noises but this time it seems to be doing just fine. Also I am out of warranty and it seems like HP has no options neither intentions to provide an extended warranty. So I need to know how can I  get rid of this issue and secondly if this is something that would need to send the machine over to hp again how much money am I looking at because this genuinely looks like a problem that HP should have fixed the first time I sent my laptop over and I am not looking to pay up for this poorly designed cooling system.

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HP Spectre x360 Laptop no longer charges

May 2, 2019, 10:12 pm
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My laptop no longer charges, and I do not believe it to be due to a faulty power adapter or battery pack.

 

I opened my laptop yesterday to find that it would not power on, even after plugging the charger in for an hour. The battery is not the issue since even with it removed and the laptop then plugged in, the laptop refused to turn on. HP Spectre x360's are known to have a motherboard issue when it comes to this problem and I sincerely believe that to be the case. I purchased this laptop in December of 2017 and no longer have the warranty, which expired early January of this year. I paid a hefty amount for a beautiful and efficient laptop that has served me exceptionally well throughout undergrad and I need it to continue to do so now throughout law school, yet I cannot afford to have the issue resolved with a heavy price tag attached. I'm hoping that since this is a known issue that HP has admitted to in the past that there is a less-pricey alternative to having to pay hundreds of dollars for.

 

Material details:

-The power light continually flashes, and the laptop is unresponsive to a power reset

-The light continues to flash when the battery is disconnected and the AC power adapter is plugged in, yet the laptop does not turn on

-There is no beeping, no fans turning, and no auditory/visual indication of any startup occuring when the power button is pressed

-There has been no recent software update of any sort

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Re: ram

May 2, 2019, 10:52 pm
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Hi,

Max RAM is 16GB of DDR3 1333MHz RAM (2x8GB)

There are two slots. You can purchase from your preferred brand. You can use 1600MHz RAM which will run at 1333MHz

Example of RAM:

https://www.crucial.com/usa/en/compatible-upgrade-for/HP-Compaq/pavilion-dv7-6b32us#MEMORYFilters

On page 55 of the service manual, you can see the steps to upgrade RAM.

http://h10032.www1.hp.com/ctg/Manual/c03043778

An upgrade which would have a more noticeable impact on the everyday performance of the notebook would be to replace the HDD with a 2.5" SSD.

 

Hope it helps,

David

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Keyboard panel replacement: Cost + Worth + How to?

May 2, 2019, 11:01 pm
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Hello community,

 

I have a 4-year old HP Pavilion 15-p045tx notebook. The laptop is in good condition except for the keyboard whose certain keys stopped responding about 6 months ago. I replaced them from an authorized service center but the problem is that the experience with replaced keyboard is not the same as the original ones. I need to replace the entire keyboard panel with attached keyboard.

 

I have three questions:

  1. How much will it cost to replace in India?
  2. Is it worth spending on a 4+ year old laptop?
  3. How and where do I need to go to get it replaced?

 

Thank you.

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Re: confusion over max RAM/memory supported by DDR3L dual channel

May 2, 2019, 11:01 pm
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Hi,

Max RAM for your notebook is 16GB of DDR3L 1600MHz RAM (2x8GB)

You can only use DDR3L, not DDR4 (it will not fit and will not be compatible. You can use in dual channel mode (even DDR2 can work in dual channel mode).

For dual channel you should install RAM with the same specification, so another stick of 8GB of the same RAM in the other slot.

You could have also left the old 4GB module in the slot and added the 8GB stick for a total of 12GB.

 

On page 38 of service manual, you can see the steps to add RAM

http://h10032.www1.hp.com/ctg/Manual/c04825536

 

An upgrade which would give even a more noticeable performance boost than the RAM would be to replace the HDD with a 2,5" SSD

 

Hope it helps,

David

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Please click on accept as solution if answered your question

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keyboard keys are not working properly

May 2, 2019, 11:05 pm
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some keyboard keys are sometimes not working plz check the issue while am getting this issue again and again.

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Re: Upgrade SSD and RAM HP OMEN 15

May 2, 2019, 11:09 pm
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Thank you kindly for your well organized answar. Just some final question, if I replace the existing HDD 7200rpm then is there any way to use it as an external drive?

Does Kingston and crucial has any of those components available?

Again, thank you.

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Re: HP 3005PR Port Replicator Update Software stored in Read only memory

May 2, 2019, 11:19 pm
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Bump. 

 

The HP 3005 PR must be faulty. I will obtain an RMA.

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Re: HP - 15-af026ur

May 2, 2019, 11:28 pm
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Hi,

What CPU do you have in there? It is difficult to find an exact description of the model.

Let me know,

David

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Unlock Advanced BIOS Settings

May 2, 2019, 11:37 pm
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Hello,

 

Does anyone know how to unlock the advanced BIOS settings for the HP Notebook 15-ay195nr?  When turning on the PC, I have tried pressing the "A" button immediately after the "F10" button on several occasions, but this doesn't work.  In case anyone feels that I shouldn't access the advanced setting since I could mess something up, don't worry since I am an advanced user and know what I'm doing.  Thanks for your time and consideration.

 

Best,

 

VJ

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Upgerad My RAM

May 3, 2019, 12:09 am
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hi frinds,

i want Upgerad My Notbook PC  RAM DDR3 to DDR4 , can i do it?

 

Screenshot_2.jpg

 

 

 

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Re: Is disabling built in keyboard in BIOS on my HP 15 possible

May 3, 2019, 12:15 am
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Oh, so the fact I've been using a wirelss bluetooth enabled keyboard has been the problem?   If I could regain all normal use of keyboard without the computer crashing every 15 min everyday by simply using a corded (usb) keyboard and no longer use the wireless keyboard anymore?  Wow if true but it seems like my laptop keyboard disease issues are pretty severe, feel pretty ok that a corded keyboard will bring sunshine back to life?   OOh.

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Setup Raid0 on hp zbook studio g4 with two disks 512GB M.2 2280 Type: NVMe

May 3, 2019, 12:16 am
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I'm trying to configure RAID 0, instead of twice 512GB i would like 1TB

Why is IRST detecting none of my disk?

Intel Community Feedback: "You need to be checking with HP concerning their BIOS support for NVMe redirection."

 

IRST Vers: 17.2.0.1009

Controller: Intel Chipset SATA/PCIe RST Premium Controller

Disk 1: WD 512GB M.2 2280 Type: NVMe

Disk 2: SAMSUNG 512GB M.2 2280 Type: NVMe

Notebook: hp zbook studio g4, Intel XEON, 32GB Memory

 

Capture.png

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