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Re: Type C port on HP x360 14-cd0xxx


hey i wanted to ask can i add harddrive in my laptop

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hey i wanted  to ask can i add harddrive in my laptop hp envy x360 convertible 15-dr 1023nr laptop 

Re: Where to purchase and replace the battery for my HP m3-u103dx laptop

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Since the  HP Pavilion x360 model m3-u103dx has an internal Battery, I suggest you contact HP Support for replacement Battery

 

Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

Re: The fans will not spin and make this laptop a heater

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Hi Echo_Lake,

 

Thank you for your reply. 

 

I'm a little bit surprised to hear that the ventilation should be a problem since the device was just inspected by an HP authorized service and the laptop is half a year in my possession. Just to assure you the laptop has clean vents, cleanly installed Windows 10 and all the HP updates together with the BIOS updates that probably started my problems. 

 

After doing some additional search and putting in more of my time than I should I have found out that from the BIOS version F28 (currently F40 running) you have modified how the laptop is handling the power delivery as well as fan speed. I have no option to increase the fan speed in Windows unless I enable the Comfort mode in HP Command Center which locks my CPU clock to a slower speed but the fans actually run which seems nice. 

 

I have tried and installed ubuntu where the problem is not so obvious, so I assume some people are correct that you have some kind of code that is Windows-specific and ensures that the laptop fans are not running. From the current knowledge unless HP does a BIOS update that will bring me back to F28 state or at least allow me to downgrade the BIOS I won't have any better results. It's hard to prevent myself to not open the PC and just re-paste the GPU and CPU with a good thermal paste to check if there is any difference but I don't want to lose my warranty since I have seen some pretty strange things in my half-year use. 

 

Hopefully, HP didn't make the same mistakes with the new Spectre 15 (2020) version but I noticed that you have made bigger holes for cooling and I think you are to concerned with the fan noise. I have bought an ultrabook with a 45W CPU and if I want to use it I'm aware that there is a lot of heat being produced from it and the cooling is capable of keeping the device cool if it would run. 

 

Side note: I have noticed that if I run a stress test in the UEFI firmware the CPU reaches only 80 degrees max while in Windows 10 with any benchmark the device reaches 95+ degrees in 10 second. You should take a look at it or be aware that some users will notice that a stress test isn't so stressing the CPU as it should. 

Re: battery issue

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I have gone through your Post and I would like to help

 

Please reinstall the Microsoft ACPI Compliant Control Method Battery and check

 

Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Remove the Battery and unplug the Power Adapter ( For Notebooks with Removable Batteries )
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart

 

Next update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

If the issue persists run a Battery Test to confirm the Hardware Functionality

 

- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second. 
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery

 

Let me know how it goes 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

Re: computer parts

Re: Any way to decrease Vega 8 Video Memory

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I just bought laptop 15s-eq0005ur with Vega 8 integrated graphics and it has the same problem. I don't need to waste 2 GB of RAM to dedicated video memory, I don't play games at all. Also other laptops dedicate only about 100 MB and videocard takes more only when it's needed, it's the special HP problem. The solutions written above don't work. Please help.

Re: hey i wanted to ask can i add harddrive in my laptop

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Your machine is HP ENVY x360 - 15-dr1023nr, its specs

 

     https://support.hp.com/au-en/document/c06473741

 

It has 512 GB Intel® SSD (I believe with 16GB of Optane included). No formal Maintenance and Service Guide at this stage

 

         https://support.hp.com/au-en/product/hp-envy-15-dr1000-x360-convertible-pc-series/29126488/manuals

 

But I believe HP is following other vendors (I own Dell machines, HP machine, MS Surface machines and Apple machine. I can't add 2.5" HDD/SSD to them) NOT to offer 2.5" HDD/SSD for many new machines. Please wait and come back in 3 months time to get more info. HP is still writing the book.

 

Regards.


Re: USB-C Hub/Dock for HP Envy 13-aq0003na

Re: HP Notebook - 15-ba079sa

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Hello. I appreciate the attention, but I have another doubt. what would be the maximum length compatible with my laptop HP Notebook - 15-ba079sa?

Re: I can’t find what type of battery I can use as a replacement battery for my hp laptop

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Before we can answer, we need to know what EXACTLY is your Notebook 15 (Touch) since there are hundreds of models/products out there.  Please use the following instructions to find out the model/product of your machine:


       https://support.hp.com/us-en/document/c03754824


Please do NOT post its Serial number (s/n).


Regards.

Re: HDD cable

Re: I can’t find what type of battery I can use as a replacement battery for my hp laptop

Laptop HDD is dying; Long DST fail. Bought as refurb. Can I use an external HDD as an alternative?

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Hello, new here and not very tech savvy but have some understanding of computers... My HP Pavillion 15 was purchased as a refurb with Windows 10 within the last 2yrs, and has been a great little working beast for me. Unfortunately, it started having a weird stop-start-stop-start motion with the cursor, and is generally slower to respond. It had just completed some updates so I rolled them back but the problem did not resolve. Latest HP advice was to press F2 on startup and run the HDD test. Well, it passed the SMART check but failed the Long DST. Apparently this means my HDD is dying, so I will be backing up all my stuff ASAP.

I'd like to try and keep my machine working for a bit longer if possible, and my partner was able to use our external HDD instead of his secondary drive on his DESKTOP PC. I was wondering if the same would be possible for my beloved little Notebook? If so, how would I go about re-installing the OS and all my necessities (I have full Microsoft Office for example)? Thank you in advance! I'm going to back up my stuff now...

Re: Chassis light only work after complete shutdown

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Hi Asmita,

 

i did all updates, there was a new Version of the command center available as well as a new version of the support assistant(i guess this doesn't matter.

Also a few Windows updates where available.

All at latest Version now, still same issue.

 

command center is 9.6.9.0

BIOS Version is F.09


Re: ssd hdd upgrade

Re: USB-C Hub/Dock for HP Envy 13-aq0003na

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Thanks very much @Banhien for your super-fast and helpful response. Your reply seems to imply that the laptop will definitely support two external 4K monitors - is there somewhere official that will reassure me of that? Or, alternatively, is there somewhere that will definitively say that because I have USB-C that supports DisplayPort 1.2, then I can run 2 x 4K monitors?

Re: Can I upgrade m.2 SSD?, how much and suitable ram?

Re: My laptop has an overheating problem

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I suggest you send the country/region of your contact on a private message using the information on the link I attached, so I can help you further.

Good luck!

Re: Any way to decrease Vega 8 Video Memory

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