Thank you for your help. I got inquisitive and eventually found the drivers in c:/swsetup. Up and running now - hope this info helps others
↧
Re: Drivers for presario cq58
↧
No power not charging not turning on
Hi my HP laptop doesn't power up on or charge power supply is good have 19.5v I plus it in no light at port I unplug it from mother board I get 19.5v the white n amber lights work I check them with my meter on continuity and they work white one then reverse amber the other I even swapped out charging port with another 1 same thing but ya 19.5v unplugged and 0.96v when I plug it back into board even at battery 0.96v looked 4 schematic to find power caps n res to test n notta would greatly appreciate some guidance I bought it used like that so dont no anything about it just what's on back cover
↧
↧
HDD cable
Hi, all!!! Please help! Need HDD cable for jhdd port on HP Pavilion Gaming Laptop 15-cx0174ur.
Can*t find it.
↧
ram upgrade
hi, I am currently using hp pavilion 15-ck0xx laptop, (windows 10 home -64 bit, intel i5 8 th gen, 8 GB ram with 2 GB Nvidia mx130. I want to upgrade my ram I want to add additional 8 GB ram . can you tell me if my system has an additional ram slot?
and if it has which one I should purchase?
↧
Carica batterie - Charger
I have lost the charger of which power is the original one? 65W or 120W?
Thanks
↧
↧
I can’t find what type of battery I can use as a replacement battery for my hp laptop
I need to buy a replacement battery for this laptop but I’m not sure what type do I need or where to get it.
↧
what ram can i use in hp 255 g7
Hi ,would like to know if this ram will work in my hp 255 g7 ?if not what 16gb ram can i install?
crucial 16gb ddr4-2666 sodimm
↧
Re: Can I buy more storage to my laptop?
I suggest you get a professional do it, just to be on a safer side.
Good luck!
↧
Re: HP Notebook - 15-ba079sa
I have gone through your Post and would like to help
If your Notebook supports SSD M.2 then the max supported size would be 256 GB as per the Service Guide: http://h10032.www1.hp.com/ctg/Manual/c05227786 page 3
Thank you and have a great day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
↧
↧
Re: Snyaptics finger print scanner no longer works.
Good to know that issue is resolved.
Feel free to contact us in the future if you need any assistance.
Cheers.
↧
Re: Laptop shutting down (without any indication) on battery power although battery indicates >40%
I have gone through your Post and I would like to help
Please reinstall the Microsoft ACPI Compliant Control Method Battery and check if that helps
Step 01. Click on the Start Button
Step 02. Type "Device Manager" in the start search box & open the Device Manager
Step 03. Look for Batteries and expand it by click on the + symbol on the left
Step 04. Right Click on "Microsoft ACPI Compliant Control Method Battery" & uninstall
Note: This Battery driver will get re-installed automatically when you restart the Notebook again
Step 05. Please Shutdown the Notebook
Step 06. Remove the Battery and unplug the Power Adapter ( For Notebooks with Removable Batteries )
Step 07. Press and Hold the Power Button for full 1 Minute
Step 08. Go ahead and put back the Battery and connect the Power Adapter and restart
Next update the BIOS from this Link: https://support.hp.com/us-en/drivers
If the issue persists run a Battery Test to confirm the Hardware Functionality
- Hold the power button for at least five seconds to turn off the computer.
- Turn on the computer and immediately press Esc repeatedly, about once every second.
- When the menu appears, press the F2 key.
- On the main menu, click Component Tests and Power > Battery
Let me know how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
↧
Re: HP Envy x360 TouchSmart (mb: DA0Y61MB6E0 REV: E) Not turning on
I have gone through your Post and I understand your concerns
I suggest you perform a Power Drain and check if that helps. Link: https://support.hp.com/in-en/document/c01684768
If the issue persists please contact HP Support for Service Options
Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
Thank you and have a great day
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
↧
Re: My laptop is not starting.
1) Click on this link - http://www.hp.com/contacthp/
2) Click on Sign-in or select the product using the below step:
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Click on "Show Options".
Fill the web-form, to populate a case number and phone number for yourself!
Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
here's how private messages work: Click here for details.
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
↧
↧
Re: 2017 HP Spectre X360 15" will not charge - completely dead
I have gone through your post and I understand your concerns and frustration
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you
↧
Re: 2017 HP Spectre X360 15" will not charge - completely dead
I had a support case (via telephone) open. The support rep wanted us to send the laptop in for unknown repair costs. I purchased a new third party charger and the problem is solved. So basically the provided HP A/C adapter died after two years. Seems pretty early for such a simple thing to fail. That said, the third party adapter I bought seems way more robust.
↧
Type C port on HP x360 14-cd0xxx
Everything is working fine with the product, my question is, can I charge the laptop with 45W charger trhough the type C port? Or that port is just for data trasfer ?
↧
Re: what ram can i use in hp 255 g7
Hi:
it depends on what model 255 G7 you have.
Mine has the A4 processor, and there is only one memory slot which takes a max of 8 GB.
The ones with the Ryzen processors have two memory slots and can take 2 x 8 GB of memory.
↧
↧
Re: Any way to decrease Vega 8 Video Memory
I just bought laptop 15s-eq0000 with Vega 8 integrated graphics and it has the same problem. I don't need to waste 2 GB of RAM to dedicated video memory, I don't play games at all. Also other laptops dedicate only about 100 MB and videocard takes more only when it's needed, it's the special HP problem. The solutions written above don't work. Please help.
↧
USB-C Hub/Dock for HP Envy 13-aq0003na
I'm looking for a USB-C hub/dock for my HP Envy 13-aq0003na.
The specs say it has DisplayPort 1.2 compatibility, which implies it can drive two monitors (or does it?).
I want at least:
- 2 x 4K DisplayPort
- 2 x USB-A (USB2+)
Any testimonials for running 2 x 4k monitors off a single USB-C on an HP laptop most welcome.
Any pointers for finding out whether the hardware is compatible also most welcome.
More information is in a StackOverflow question, here: https://stackoverflow.com/questions/59883749/can-i-drive-two-external-monitors-from-my-hp-envy-laptop-using-debian-linux
↧
Re: ram upgrade
Hi:
What is the product number of your notebook?
Use this guide to find that information...
↧
