You may try that.
Or, take your computer to a local service center.
Thanks!
You may try that.
Or, take your computer to a local service center.
Thanks!
Yes. The video card will need a custom driver. This tells how to do it:
https://superuser.com/questions/1376426/intel-gma-4500-driver-for-windows-10
Yes and yes. Just replace the hard drive with a 2.5 inch SATA SSD such as the one you ask about. Windows 7 and higher are made to recognize an SSD and work with it fine. Needs no BIOS tweaks or special installation tricks. Just treat it like a hard drive and install your OS to it.
Post back if you need any more help and please accept as solution if this is the info you needed.
It's not my laptop. I'm the servicer.
Auf dem Rechner läuft Standard Office, keine Verbraucher über USB angeschlossen. Dennoch läuft der Lüfter ständig und gut hörbar. Die Temperaturen CPU bis zu 80°C, überwiegend bei knapp 60°C, Festplatte 32°C, GPU 58°C, Core´s laufen zwischen ca. 800 Mhz und 4400 Mhz. Und das wie bereits beschrieben ohne große Rechenleistung. Das Gerät ist neu, die Lüftungsschlitze sind nicht verklebt, oder verstopft. Gibt es hier die Möglichkeit die Rechenleistung in einer Form so zu drosseln, dass die Temperaturen nicht mehr so hoch werden? Andernfalls denke ich wird es wohl das Beste sein das Gerät wieder zurück zu geben.
Here is the Manual:
The Manual says two inconsistent things. It says A9 CPU models support dual channel memory but only have one memory slot. Both can't be true. I believe your model has two memory slots and can handle up to 2 x 8 gig DDR4-2400 SO-DIMM modules. So a total of 16 GB is the maximum. The system will downclock them to 1866 mhz and there is nothing you can do about that. 1866 is the fastest the memory can run. Buy DDR4-2400 SO-DIMM for upgrade, however.
The motherboard is HP. Laptop motherboards are specific to the laptop model and we do not think of the motherboard as a separate thing from the laptop itself. All the info HP provides is in the Service Manual linked above.
Post back with any more questions and please accept as solution if this is the info you needed.
Hi A.:
I've been able to update some Apple s/w to version 2.1.3 (2.22MB) but when I follow the instructions suggested for a Windows Update I end up in what appears to be a "Checking for Updates..." loop that, somewhere along the line (pun intended), drops my wireless link.
When I get to the point of checking for updates, I get the following message...
"To check for updates, you must first install an update for Windows Update"
...followed by lines saying:
- the last check for updates 26/12/2010 @ 3:49PM
- updates were installed 01/01/2003 @12:15AM
...at this point the "Checking for Updates..." window bar starts cycling through the 'mini-window' (:indicating it is doing something) and that continues even while the lower right connectivity indicator (an icon with two display screens) eventually shows up with a red X between them and hovering the cursor over them generates a message 'Not Connected' and 'You are currently not connected to any networks'.
I'm not sure if that (not connected) is the case or if it is just timing out the laptop's connectivity indicator while it searches...I'll just leave it for now but I suspect the laptop connectivity is actually timing out 'cause the search takes too long.
Any further suggestions would be appreciated!
KENS51
P.s. - The only way I've been able to re-establish wireless connectivity is to power off/on.
Hello, I have the aforementioned pen, and it only 'wakes up' when I plug it in via the USB-C port. The top button will not waken the bluetooth functionality and thus I can't use this fully as designed (for example in presentation mode).
What's more, the HP Pen software recognises that the battery is getting lower than the full charge that it starts with. So I really don't know what's happening here. :-s
I am fully expecting that I'm just being dumb, and haven't done something obvious, for which I'm happy to be told, hehehe. Equally, though, and for what it's worth; I work in technical support, and would appreciate avoiding any 'delaying' answers (if you work in the field, you know what I'm talking about) ... my mind works on pure ITIL so I'm after at least a "workaround" and preferably a "fix" here, and have provided more detail after my signature.
Finally, here's my example use case so that you can see maybe where I am here:
If I plug it in, then try to pair it, it's fine, though. This happens on a full charge, or half-charge, or whatever charge.
Yours,
Eliot
PS - I had this all formatted very nicely, and this silly posting system just won't let me post it, so excuse me if this post looks like utter crap as it's a copy/paste.
Below I've listed as much (of what I think is) relavent information about the setup.
This is a *brand new* HP EliteBook x360 1030 G3, with Win 10 64-bit (possibly enterprise), running stock everything. Yes, I've installed all the updates.
I have the latest version of the HP Pen software (I think - unchecked):
App Version: 7.6.45.0
Service Version: 7.5.1.37
Driver Version: 7.5.2.29
Tablet FW Version: 17412
Bluetooth FW Version: 256
Using custom defaults: HP - 7.5.5.15
The pen details are as follows:
L16131-001
9CR842 1BF1
L04729-002
On the label, not yet unpeeled, it states:
HP ACTIVE PEN G2
RMN:HSN-W001P
FCC ID: HV4-HSN-W001P
IC ID: 6888A-HSN-W001P
SPS: L16131-001
R-CRM-HV4-HSN-W001P
CNC ID: C-22013
ID: NR-EAT/8667 RLO(NR)
FETEL ID: RCPHPHS18-0681
ANATEL: 03453-18-01796
((( The rest I couldn't read, I'm afraid. )))
I have only ever been able to pair it with the cable connected, it seems that the bluetooth subsystems won't wake until the pen is plugged in.
I have tried to follow the HP YouTube guide which follows, but (hopefully obviously) the failing point is that I can't click the top button:
https://www.youtube.com/watch?v=7AtnvtCH2yM
I'm wondering what the issue is here, there's no way to open this thing, so I can't check the battery.
I have a second laptop with the *exact* same configuration that has the *exact* same issue.
I looked inside the computer and I don't understand what's inside. The data sheet does not give the information corresponding exactly to my computer. May be it is because the Occitanie region has modified the interior so that we cannot modify it. I await a answer from you. Thank you in advance.
will the same recommendations applies to HP ENVY 15 J002EX ?
I would love to upgrade my old HP ENVY 15 J002EX from HDD to SSD. any recommendation?
Hi:
See if reviewing the service manual is of help to you.
http://h10032.www1.hp.com/ctg/Manual/c06403451
It is a little outdated as it doesn't list the processor your has, but hopefully, it comes apart the same way.
There is also this service video guide.
Here is the complete video library for that model series...
https://www.supportvideos.ext.hp.com/?q=15-dy1000#search/15-dy1000/1
red arrow = hdd blue arrow = wifi card yellow arrow = battery
You are right; this model does not seem to correspond to the Manual based on the model number you gave. See the arrows I added to your picture for explanation of the removeable components. HP laptops made for about the last 5 years almost universally have soldered on processors and all of the ones with Intel N series are soldered on. I believe the memory on yours may also be soldered on but if there are memory slots allowing removal and upgrade further disassembly would be needed to access them. You would need to remove the system (mother) board. You will also see where the CPU is soldered on when you remove and flip the motherboard over. The motherboard is the green board above the battery.
Let us know if you have any more questions.
Hi:
Yes, you can install a NVMe M.2 SSD.
Below is the link to the service manual for your notebook.
Chapter 1 shows the supported drive configurations.
http://h10032.www1.hp.com/ctg/Manual/c06367528
If you need help with translating my reply...
Yes
Hi:
I don't know how big a capacity you want, but I have this one in some of my HP desktop and notebook PC's and it works great.
https://www.amazon.com/SanDisk-Ultra-NAND-500GB-Internal/dp/B072R78B6Q
thanks
Thank you for your reply.
I will look into the subject again and I will contact you through this forum if I have other questions.
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