Hi:
Below is the link to the service manual for your notebook's model series.
http://h10032.www1.hp.com/ctg/Manual/c06245114
The memory upgrade info can be found in chapter 1.
Since your notebook as the A6 processor, there is one memory slot and it can take a max of 8 GB of memory.
Pavilion x360 15-br1xx Windows version 1809 Build 17763.678 battery (plugged in, not charging) Tried everything available online. Uninstalled windows compliant in battery section of device manager. It will charge after that but goes back to plugged in not charging after turning it back on.
It is a specific unique HP designed motherboard.
For use only on computer models equipped with the Intel 630M chipset, a 45-W processor, and a graphics subsystem with discrete video memory (includes 2.0-GB of graphics subsystem with discrete video memory) 682170-001
Post back with any other questions and please accept as solution if this is the info you needed.
Specs say this model comes with both an NVME 2280 form factor (22mm wide, 80 mm long) disk which is an "M" key AND a standard 1 TB hard drive. What do you understand you have?
So yes if you already have a 256 gig standard OEM NVME M.2 you can replace it with a Samsung 970 Evo Plus. If your M.2 slot is empty you can place the Evo Plus in it.
Post back with any other questions and please accept as solution if this is the info you needed.
Does HP Pavilion cc-129tx has m.2 SSD slot, and if yes then which kind of SSD I can use.
Thanks.
Thank you for posting on the HP Support Community.
I appreciate your efforts to try and resolve the issue.
Next: Clear the Trusted Platform Module (TPM)
Disable or suspend all apps that use the TPM, for example, BitLocker.
Restart the computer and press Esc repeatedly, about once every second, until the Startup Menu opens.
When the Startup Menu displays, press F10 to open BIOS Setup.
Use the right arrow key to choose Security.
In the Security or System Security settings, disable the following security features, if they are listed.
NOTE: BIOS configurations vary. Refer to the documentation that came with your PC for specific steps to navigate the BIOS and disable the settings.
Intel Software Guard Extensions (SGX)
Intel Trusted Execution Technology (TXT)
Save your changes and exit the BIOS.
Sign in to an administrator account.
Using the search box on the taskbar, search for and open Run.
In the Open field, type tpm.msc, and then click OK.
If a User Account Control window displays, click Yes.
The TPM management window opens.
In the Actions section, click Clear TPM.
Click Restart.
NOTE: You must be physically present to respond to prompts during the TPM clearing process.
low the on-screen instructions to clear the TPM.
If you disabled security features such as Intel Trusted Execution Technology (TXT) or Intel Software Guard Extensions (SGX) in the BIOS before clearing the TPM, re-enable them.
NOTE: If the feature was set to Software Controlled, set it to Software Controlled again.
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Hi!
Thanks for the suggestion, but in my audio test I don't have the option for Microphone just the "Audio Playback Test" . I', not sure why.
Hi everyone I’m looking to try and upgrade my HP 15 Notebook’s HDD to and SSD any advice tips or anybody who has done it can you please help laptop has gone slow been advised to upgrade it to SSD which I’m more than confident doing if someone can explain how. I know this bounds warranty etc (which has run out now anyway) please help 🙂
Let's try reinstalling the Microsoft ACPI-Compliant Control Method Battery
1) In the search box, type, and open “Device Manager”.
2) Expand “Batteries”.
3) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
4) Click on “Uninstall”.
5) At the prompt put a check in the box to remove the current driver
6) Shutdown the computer.
7) Remove the battery for a minute and then put it back in.
😎 When the computer comes back up it should automatically find the driver.
9) Go to Device Manager.
10) Expand Batteries.
11) Right-click the "Microsoft ACPI-Compliant Control Method Battery" that is listed there.
12) Click "Search automatically for updated driver software". Do the same thing with Microsoft ACPI-Compliant Embedded Controller.
Also, try updating the computer -
Step 1 Windows Updates -
1) In the search box, type, and open Windows Updates.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
Step 2 HP Support Assistant Updates -
1) In the search box, type, and open HP Support Assistant.
2) Check for updates.
3) If the updates are available, click on install and restart the computer.
This document has the most relevant troubleshooting if your battery appears to be not charging.
Battery Does not Power Notebook or Hold a Charge
If the issue persists, Let's Run a battery test using F2 (during restart), if the test failed:
Check with an alternate battery.
HP Notebook PCs - Using and Testing the AC Power Adapter
Hope this helps!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Unfortunately, after I got the product, I went to specialist, he disassembled the laptop but we didn't find any available PCIe socket, event SPeccy program told me that there are 2 PCIe sockets available, I've to return the product and I'll purchase SSD stat III and will add it in place of DVD
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
Thank you for visiting the HP Support Community.
Hello,
I would like to install the M.2 SSD in HP 15BS192OD along with my existing hard drive. Kindly let me know, is that possible or do i need to remove existing hard drive for installation?
Thanks for the help.
Raghav
Not what I'm asking for. I already read that pdf file, and I didn't found an answer.
I'm talking here about the blue characters on the keys, like the 1/4 on the zero key, the cent symbol on the 4 key, etc.
It would work with M.2 SATA-3 SSD's from Samsung, Crucial or other vendors. For example
https://www.crucial.com/usa/en/hp-15-bs192od/CT11610889 (500GB)
https://www.crucial.com/usa/en/hp-15-bs192od/CT11610923 (1TB)
Regards.
Please use the following article
https://www.laptopmag.com/articles/ssd-upgrade-tutorial
Your machine is an older machine therefore the upgrade should be quicker than the newer machines.
Regards.
@PapaRyzen
Thank you for posting on the HP Support Community.
I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/
Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
much thanks!
wrote: Can I change normal keyboard to backlit (light) keyboard in my laptop?
Not that simple, backlit keyboard alone won't work. You need a motherboard (if available) which can supply power for keyboard lights.
Regards.
Yeah it does and the slot on your model can accept either the SATA M.2 or PCie/NVME M.2 and the latter cost just a little more and is about 5 times faster so that is what you want.
Start on p. 37 to remove rear cover. Once off, you see this inside:
Put Windows on the M.2 SSD to have the speed increase. Post back if you need more help or please accept as solution if this is the info you needed.
Its specs
http://www8.hp.com/h20195/v2/GetPDF.aspx/c06243481.pdf
It has ONE slot of RAM, supports 16GB max as mentioned on page #3 of the following manual
http://h10032.www1.hp.com/ctg/Manual/c06248869.pdf
Regards.