Please help where can i buy the replacement charger for my model number
ac010ca spectre x360 hp laptop?
I have broken it and need it urgently. Thank you.
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Replacement charger for x360 spectre hp 13 inch
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Re: SSDs > SATA III running with M.2 together? OR is it one or the other?
Again, your prompt response and informed advice is much appreciated.
I didn't want to get too impatient and hastily start swapping out hardware, particularly as I have just started learning about the new 'optane' stuff for only the past 24 hours since the laptop was delivered.
Anyway, not sure what I did, but after running all updates (including bios) from the HP support page and using a little bit of patience, it seems the performance of the Envy has picked up substantially...
Speccy says I have an Intel Optane+931GBHDD and also mentions "RAID" interface with "software RAID" - whatever all that signifies >> but I gotta figure there is an M.2 Optane card in the M.2 slot - 16 GB would be my best guess. Both memory slots are occupied with 8 and 4 GB ram, so my best guess is the M.2 slot has the optane chip. I'm not crazy about popping open the case to look and see, as easier to take apart than put together so if it ain't broke don't fix it seems to apply here. I swear I cannot find anything about this hard drive googling it... specs on the laptop vary, one saying 5400 rpm and another spec saying 7200 rpm. Who knows?
Speccy says: Storage/Hard drives:
Intel Optane+931GBHDD
Manufacturer Intel
Serial Number Optane_000
Firmware Version Number 15.9
Interface RAID
Capacity 931 GB
Real size 1,000,202,559,488 bytes
RAID Type Software RAID
My original frustration with this spankin' new computer was the laggy performance... over a minute to boot and lags on mouse clicks and opening programs... SMH... running CrystalMark gave me this:
Sequential Read (Q= 32,T= 1) : 165.888 MB/s
Sequential Write (Q= 32,T= 1) : 153.741 MB/s
... and etc down the list with crappy read/write speeds across the board.
Now things have improved... boot time is 14 seconds to welcome screen (fingerprint scanner is neat) and then maybe 30 more seconds for the system to fully boot and "settle down" after swiping the scanner... I have buncha little gadgets and stuff that start up with the system, so that prolongs the startup time. Side-by-side the Envy 'optane' system is pretty much the same snappiness when opening programs and browsing as my i5/SSD desktop system, so what's not to like about that?
CrystalMark now says:
Sequential Read (Q= 32,T= 1) : 833.010 MB/s
Sequential Write (Q= 32,T= 1) : 148.386 MB/s
Random Read 4KiB (Q= 8,T= 8) : 493.894 MB/s [ 120579.6 IOPS]
Random Write 4KiB (Q= 8,T= 8) : 161.844 MB/s [ 39512.7 IOPS]
Random Read 4KiB (Q= 32,T= 1) : 232.919 MB/s [ 56865.0 IOPS]
Random Write 4KiB (Q= 32,T= 1) : 161.870 MB/s [ 39519.0 IOPS]
Random Read 4KiB (Q= 1,T= 1) : 94.201 MB/s [ 22998.3 IOPS]
Random Write 4KiB (Q= 1,T= 1) : 61.408 MB/s [ 14992.2 IOPS]
The read speeds are about 40% higher than my desktop Samsung 840 PRO system (i5 and 16 GB RAM) and write speeds are lower than the desktop 840 PRO by about 1/2, but until I find that to be some kind of problem, it seems to be good enough for a start.
Bottom line at this point is that I didn't want to start tearing down a new computer system, figuring that HP probably knows a little bit more about how everything works together than I do, particularly with the new optane technology. With that in mind things seems to have come together for whatever reason and I will work with the system as designed to see how it goes. Reading about the 'optane' memory, there is the concept that optane learns as it goes, and perhaps performance will continue to improve with use. Time to try some games on Steam and see how that works out...
I am sure that your idea about popping in an NVMe drive would provide better performance, but if I can get settled in with the optec/1TB drive combination, that would certainly save some cash. This will be the "mine is bigger than yours" laptop I use at work (school teacher) as I have to maintain my "technology wizard" reputation, but all things considered I can whip out my Asus ROG laptop if I really want to show off a flashy machine, or the Pixelbook to demonstrate portability, and use the HP Envy for brute force intimidation by size.
Many thanks for helping me to sort this out and avoid making a hasty decision before giving the new system a chance... as always any comments or suggestions you have are most welcome.
regards,
ReubenD
Macon, GA
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Re: ECC RAM inside a laptop
Thanks ;)
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Re: Installing SSD with HDD in 15-bs158sa (cont)
Thanks for the suggestion, and link. I installed the update. Unfortunately it had no effect. The power light on the right-hand side (next to the HDD light) still flashes as the power button is released (not pressed).
I have a friend who has just had a HDD replaced at a reasonable price from a fairly local shop (who seem to know what they are doing), and I'll take it in there to find out if they have any suggestions. They might even get it sorted! I shall see, and update here as necessary.
Thanks.
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problem with hinge
the hinge on my laptop is crooked , the laptop was bought in the usa and i stay in india . there was a dent on the back of the laptop too . photos are affixed
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Re: problem with hinge
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Forum's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Forum.
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Re: HP IR Camera stopped working and stuck in driver install loop
I downloaded sp71801 and ran the installer.
However it failed with the following error:
The installer failed to detect an Intel® RealSense™ 3D camera on this system. The installation was terminated.
This laptop does not have a 3D camera.
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Re: Removable adapter plug on universal HP laptop adapter
I may have found something that works, but here are some pics of the actual piece I need.
The tiny marking on it reads
E342494
Max 2.5A 125v
LA-007-UL
LONGWELL
I find it strange that I cannot locate this part from HP and that they don't even list this adapter on their site.
Thanks for the replies.
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Re: HP IR Camera stopped working and stuck in driver install loop
It is great to have you back and your patience is greatly appreciated.
I recommend you uninstall the webcam driver from device manager and then download and install it from the below link and check whether it resolves the issue.
https://ftp.hp.com/pub/softpaq/sp88001-88500/sp88131.exe
If you continue to face the issue, I recommend you create a new user account on the computer and check whether the webcam works correctly on the new account.
Follow the steps in the below artilce to create a new user account.
Let me know how it goes. Awaiting your reply!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution.Your feedback counts!
Good day! Take care :)
Cheers!
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Re: Removable adapter plug on universal HP laptop adapter
I misunderstood which adapter you needed. You might contact that eBay vendor as he seems to have some parts replated to the adapter an d may have one of the pieces you need. Other than that I think this was an "HP" product sold at Best Buy and never offered by HP through its retail site.
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Re: Replacement charger for x360 spectre hp 13 inch
Hello
According to this model's series, 2 options for the AC adapter are available:
65-W adapter, USB Type-C, nPFC, 3 pin 860209-850
45-W adapter, USB Type-C, nPFC, 3 pin 860210-850
Here are the power cord options:
You can then use the HP Spare part number(s) in the HP Parts store here. You may also be able to find it elsewhere on the Internet.
Since you haven't given me a specific model/product number, I'm not sure if it uses the 45W or 65W option but I would just go for the 65W option regardless - there's no harm. Or you can check what your broken one currently uses.
If you live in the US, you may be confused by the two different Power Cord options. The first one labelled "North American" is simply a standard 1m power cord while the bottom United States or South Korea options are duckhead adapters which stick the AC adapter right against the wall outlet.
Hope this helps,
Eddy
Hit the Accept as Solution if I solved your problem.
Hit the thumbs up to show appreciation!
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Re: Looking for a hp tpn-i108 laptop keyboard. Are there any interchangable keyboards I can use?
Thanks for taking an interest in the HP Support Forums! This is a great location to get resolutions and interact with experts from the community. I see from the post that you are having issues with the keyboard not working properly on your HP notebook. No worries, I'll be glad to help you.
Splendid effort and fabulous description of the issue before posting. Kudos to you on that score. You are a valued HP customer and it is paramount to assist you here. I take it as a privilege to share this platform with you.
As you have mentioned in your post that you have tried to plug in the external keyboard and it works fine, this definitely looks like a possible hardware failure with the Internal keyboard.
In this scenario, If you are comfortable replacing the keyboard yourself, you can then visit our HP PartSurfer website to purchase the keyboard or you can contact retail store online or locally.
I hope this answers your question. Let me know if you need any further assistance. I'll be more than glad to help.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
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Re: SP82528 cannot be installed correctly
I have similar problem with Intel SSD (HP factory installed 180 GB SSD to EliteBook 840 G2).
SP82528 installs to C:\SWSetup\SP82528 application IntelSSD2500rFW. Upon runnning the app, it launches Terminal session, which immediately closes. Firmware isn't upgraded, it's still version LTRi. Should be LXDi Rev.A after running SP82528.
Intel doesn't offer support for OEM installed SSD disks: Intel firmware tool guides contact computer manufactuter.
OS: Windows 10 Pro 64bit
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Re: Want to know Motherboard Model
It is one of these 2 depending your OS.
Your manual here.
http://h10032.www1.hp.com/ctg/Manual/c03733656
Your specs here.
https://support.hp.com/us-en/document/c03942723
REO
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Re: Want to know Motherboard Model
Edit: please disregard. Someone else already gave a better answer.
For reference, the maintenance and service guide can be found here: http://h10032.www1.hp.com/ctg/Manual/c03733656
I count about 15 different board types for this model. To narrow the list down further, further information is required about the hardware that your product shipped with. Feel free to provide more information about the CPU, GPU, and/or chipset if you would like a more specific answer.
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replace hdd with ssd
which is better crucial MX500 or the samsung evo 860
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Re: Want to know Motherboard Model
thanks a lot!
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B and N keys on keyboard do not work most of the time
My B and N keys on the keyboard do not work most of the time. Sometimes I reboot and that may or may not temporarily fix the problem. I've searched the forum and it seems to be a common problem without any resolution (that I could find). Don't tell me it's a hardware problem becuase I don't think that's the case. I couldn't find a keyboard driver on the HP website either. The driver says Standard PS/2 Keyboard. Microsoft. 6/21/2006. Driver version: 10.0.17134.1
Thoughts? Thaks.
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Re: Looking for a hp tpn-i108 laptop keyboard. Are there any interchangable keyboards I can use?
Thank you for replying,
As I see you have exhausted all possible steps and unfortunately the part is no longer available in HP. I would suggest you could try searching online through eBay, Amazon or other online store which you are comfortable with or you can check locally.
If you are not able to find one then I would suggest you can think of purchasing a new PC.
I hope this answers your question, Let me know if you need any further assistance. I'll be more than glad to help you.
Feel free to post your query for any other assistance as well,
It's been a pleasure interacting with you and I hope you have a good day ahead.
If you wish to show appreciation for my efforts,
mark my post as Accepted Solution.
And click on the Purple Thumbs up icon at the bottom of my comment.
Regards,
↧
Re: B and N keys on keyboard do not work most of the time
Hello
There are certain symptoms that point to a keyboard hardware vs software issue.
The info you've provided simply points to that there may be something like a piece of dust stuck underneath the key which is obstructing the keypress.
I would advise taking a can of compressed air and blowing underneath the keyboard or taking it as far as opening the laptop and seeing what is under the key if that does not work..
Kind regards,
Eddy
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