Re: Is Hard Disk Failure covered under warranty?

January 7, 2017, 7:27 pm

≫ Next: Re: HP 1000-1310LA CPU upgrade

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Hi,


Manual: page 105, 106
http://h10032.www1.hp.com/ctg/Manual/c04402649

Replacement of HDD needs major disassembly to be done. Get help from good technician if you're not confident enough.

Any 2.5 inch 7mm/9.5mm thick SATA internal HDD or SSD will be good.

Use Recovery discs/USB you should've created after first setup of this laptop, to factory reset OS after replacement.


You can take out HDD and connect it to another computer using SATA to USB adapter, then copy the files you can.


Regards

Visruth

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Re: HP 1000-1310LA CPU upgrade

January 7, 2017, 9:20 pm

≫ Next: crackling and clicking sound from laptop

≪ Previous: Re: Is Hard Disk Failure covered under warranty?

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Hi Huffer, thank you for the answer.

 

Then I will probably buy the B970 in the near future. I guess now that the best option the notebook can have is to replace de HDD with an SSD, as I did with the ProBook and maybe a little more RAM but for the use, 4GB is good enough.

Regards,

Elder

crackling and clicking sound from laptop

January 7, 2017, 9:34 pm

≫ Next: Re: cpu usage 100% with ac adapter power supply

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I recently brought hp 15afoo6ax laptop. I can hear crackling and clicking sounds from the right top corner of keyboard. They are not continuous and they are coming even when the speakers are mute. So they are not from speakers.Helo me to solve the issue.

Re: cpu usage 100% with ac adapter power supply

January 7, 2017, 9:47 pm

≫ Next: Re: Battery drain when shut-down (HP Spectre x360)

≪ Previous: crackling and clicking sound from laptop

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Thanx for rply actually iv purchased new adapter that is 65 watts .. is it any wattage issue ..? And how much wattage is recommended for my model.. 

Thank u so much.. 

Re: Battery drain when shut-down (HP Spectre x360)

January 7, 2017, 9:52 pm

≫ Next: Hard drive space not correct

≪ Previous: Re: cpu usage 100% with ac adapter power supply

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Here's my experience, had a HP technician look at my machine today remotely via the online chat. I was skeptical of the Sphinx update that had mixed results for users so thought I'd approach HP directly. Will also be calling their Australian support phone number tomorrow.

 

I bought my x360 13-W032TU (i7 512GB 16GB) in Mid Nov 2016

 

Have used it only a handful of times since then and noticed the battery drains completely before uses if I leave it for a few days. Definitely not normal, and after reading through all this I think we all share the same disappointment and frustration. All I did myself to try fix it was turn off the USB charging and the fast startup but hasn't worked of course.

 

The technician updated all the drivers and the BIOS today to F.20 and told me to charge fully then discharge completely and repeat 3 times to calibrate the battery... Will do as I'm told and see what happens. 

 

If this is not resolved I will be asking HP for a return based on fair trade policy given this product does not meet its intended purposes "for which goods of that kind are commonly supplied".

 

Has anyone purchased the new model (what specs?) and the battery has been fine??

Hard drive space not correct

January 7, 2017, 9:56 pm

≫ Next: Re: Hard drive space not correct

≪ Previous: Re: Battery drain when shut-down (HP Spectre x360)

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Hi my laptop came with 600gb of storage but recently it tells me I only have 200gb of storage I opened it up and saw that it indeed was 600gb so I am quite confused as to why this is

Re: Hard drive space not correct

January 7, 2017, 10:04 pm

≫ Next: Re: Battery drain when shut-down (HP Spectre x360)

≪ Previous: Hard drive space not correct

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Hi,


What is your model name, product number?
http://support.hp.com/in-en/document/c00033108

Are you running Windows 10 at present?


Please post the screenshot of Disk management here in this thread, after logging into system as Administrator.

Follow steps 1 to 4 to take screenshot:
https://www.tenforums.com/tutorials/2503-disk-management-how-post-screenshot.html


Regards

Visruth

Re: Battery drain when shut-down (HP Spectre x360)

January 7, 2017, 10:38 pm

≫ Next: Ram

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I have now tested the USB Charging OFF in BIOS menu, Fast Boot disabled...

 

Needless to say there is still a 2% drop reported by the Windows Battery Report tool over 12 hours, the exact same as when those two options are set to ON.

 

This is about as good as it will probably ever get after software/firmware updates.

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Ram

January 7, 2017, 11:00 pm

≫ Next: Re: Ram

≪ Previous: Re: Battery drain when shut-down (HP Spectre x360)

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My ram went out on my 2000 series 2d29wm notebook and had my brother check to see what was wrong. He had tried using an old ram stick he had lying around and it booted up normally. So, i purchased a single 4gb DDR3L - 1600 SODIMM ram stick from Crucial because i've researched and found that this one is indeed compatible. I installed, powered on but the screen wont turn on. It sounded fine; the lights are flickering as they should like the caps lock as well as spun the disk drive.. Just no display. I've made sure to try both slots to see if that was the issue but the results are the same. I've made sure that i installed it all the way, and not half out. 

Re: Ram

January 7, 2017, 11:23 pm

≫ Next: Exact part number for replacement components

≪ Previous: Ram

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Hi,

 

Why not buy the SAME pld RAM and/or SANE your brother's old RAM. You know they worked.

 

Regards.

Exact part number for replacement components

January 7, 2017, 11:31 pm

≫ Next: Re: TRYING to install more RAm in a Envy 15t-as 1oo bottom case will not come off

≪ Previous: Re: Ram

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Hi,

I have a client with a broken bottom case on an Envy 17t-j000. When I put the serial number in Partsurfer, I get the correct laptop but there are several possible case components that all look the same and have different part numbers.

In particular, I can't tell the difference between "Base Enclosure CURVE" (720225-001) and "Base Enclosure FLOW"  (720226-001) and "Base Enclosure CURVE TS" (736475-001).

How do I know which part I need to order?

 

R

Re: TRYING to install more RAm in a Envy 15t-as 1oo bottom case will not come off

January 7, 2017, 11:43 pm

≫ Next: Re: Exact part number for replacement components

≪ Previous: Exact part number for replacement components

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Sandman-MB wrote:

Yes. Removing the grey rubber footing on the back / bottom of laptop, there are 4 hidden screws. Once those are off, the bottom pops right off.  Also all the outter scres.   Ram and everything else is accessible.

 

Wish this was clear on the manual or how to page about this laptop.

 

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Excellent!  Thank you.

 

(To clarifiy: Removing the rubber strip with standard tweezers won't damage it?)

Re: Exact part number for replacement components

January 7, 2017, 11:54 pm

≫ Next: Re: Hp Envy X360 loud fan noise

≪ Previous: Re: TRYING to install more RAm in a Envy 15t-as 1oo bottom case will not come off

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Hi,


Depending upon the characteristics of the specific CTO(configure to order) model you're searching, HP part number is varies.


Manual: page 25, 26, 64-68
http://h10032.www1.hp.com/ctg/Manual/c03922401

Base Enclosure:
For use only on HP ENVY TouchSmart m7 Notebook PC computer models 720226-001

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models with
Leap Motion capability
736476-001

Base enclosure for use only on HP ENVY TouchSmart 17 Notebook PC computer models
without Leap Motion capability
736475-001

Base enclosure for use only on computer models equipped with a non-TouchScreen display
assembly
720225-001


Rubber Feet Kit:
For use on HP ENVY TouchSmart m7 Notebook PC computer models 720259-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models
equipped with a non-TouchScreen display assembly
720258-001


Regards

Visruth

Re: Hp Envy X360 loud fan noise

January 8, 2017, 12:22 am

≫ Next: Re: How many RAM Slots are in HP pavilion 15 au003tx laptop

≪ Previous: Re: Exact part number for replacement components

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Greetings.
I bought some days ago HP X360 with AMD processor.

This is my mistake ! Cooler for AMD is VERY noisy ! X360 is very cool, but not with AMD proc.

I found some (not very good) solution for it:

1. Open "Control panel->Hardware and sound->Power options"

2. Create new power plan

3. For this new power plan configure advanced option "Minimal processor state, %", set it 10.

You can use this new power plan for everyday work (internet,documents etc. - processor runs at 10% of speed and cooler not so noisy), and for more complex task switch to any other power plan, where processor runs at 100% speed but with big noise .

 

Re: How many RAM Slots are in HP pavilion 15 au003tx laptop

January 8, 2017, 12:50 am

≫ Next: Re: Battery draining fast

≪ Previous: Re: Hp Envy X360 loud fan noise

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Its upgradable upto 16gb

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Re: Battery draining fast

January 8, 2017, 1:23 am

≫ Next: Re: Windows 10 Resume from Sleep Very Slow

≪ Previous: Re: How many RAM Slots are in HP pavilion 15 au003tx laptop

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Not helpful at all

Re: Windows 10 Resume from Sleep Very Slow

January 8, 2017, 2:11 am

≫ Next: Re: HP Envy x360 M6 aq105dx

≪ Previous: Re: Battery draining fast

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Disable Fast-startup and "EnableUlps" as shown here

 

http://www.expertreviews.co.uk/software/operating-systems/1403760/how-to-fix-the-windows-10-slow-boot-bug

 

Re: HP Envy x360 M6 aq105dx

January 8, 2017, 2:16 am

≫ Next: 4740s driver - missing driver Win10

≪ Previous: Re: Windows 10 Resume from Sleep Very Slow

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there was a guy here who said iam buying 960 evo and will be posting the results where are u dude waiting for ur results i have to buy 960evo just waiting for your review and speed test result.

4740s driver - missing driver Win10

January 8, 2017, 2:22 am

≫ Next: HP 15 af008ax ram

≪ Previous: Re: HP Envy x360 M6 aq105dx

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Hi

I struggle find proper driver for following device:

 

\VEN_197B&DEV_2393&SUBSYS_17F6103C&REV_30

 

When I do search it shows some results but links are already broken.

Thanks for help

PetanoCZ

HP 15 af008ax ram

January 8, 2017, 2:40 am

≫ Next: Graphic card settings

≪ Previous: 4740s driver - missing driver Win10

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 laptop model =15 af008ax

ram 4 gb DDR3L-1600 CAS, tRCD, tRP, tRAS 11 ,11,12,28.... it is showon by cpuz....i ordered a 4 gb DDR3L-1600 ram which is 11,11,11,28....tRP is diffarent .ordered ram suitable for this laptop?????..i am waried on this matter...give me a suggession...