I stay in Chennai, India. Till recently I was an admirer of HP. I am using HP pavilion laptop from August 2007.
About 10 days back the top line of key board was not working "qwer...p".(I am now using a key board plugged into a usb port.
The complaint continues in spite of changing after paying Rs.2500. This key board has one year guarantee but the Laptopstore, Adyar are not able to fix the problem. I do not mind giving the laptop for two or three days for study. But service people seem to be not interested.
please guide. I do not know update BIOS etc.