I PURCHASED A X4000 ZEBRA MOUSE FEB.,2014. I AM HAVING PROBLEMS WITH IT. ITWORKS PERIODICALLY AND THEN IT SAYS THE USB DEVICE CAN NOT BE RECOGNIZED!!! I AM USING THE HP Pavillion. THE MOUSE IS CONNECTED SO THIS PROBLEM IS STRANGE. HP SUPPORT ADVISED ME PURCHASE NEW UPDATED SOFT WARE AT $14.99 PER MONTH FOR HELP WITH THE INSTALLATION. THE LAPTOP IS ONLY 2 AND A HALF YRS.OLD.I SAID NO. UPDATES FOR SOFTWARE SHOULD BE FREE. ANY COMMENTS PLSE.
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