Device is Pavillion 15cc0xx. With Windows 10 op sys. Fixed (non revable battery)
Problem: no keyboard buttons work at all (in windows/office and also can't press f11 or escape during power up)
Want to try hard reset.. But the HP video on this mentions after powering up "you will have option.. And use arrow keys the press ENTER to select start windows normally.
But if the keyboard is still broken.. Then could il be left not being able to get beyond that screen... No windows / personal file access.
Note: I can presently get past the password stage by using on screen password and work in windows by using another screen keyboard.
Also. I note the HP videos for fixed/removable batteries are old 2014. So I can't find any specific on Pavillion 15cc hard reset. Many posts here don't say which model was involved. Thanks.